Number 1 platform in intelligent Omnichannel customer service for hotels, inns and resorts

HOTELIER, DO YOU IDENTIFY ANY OF THESE CHALLENGES ?

High demand of service out of company time
We have noticed that more than 50% of the demand for service is out of commercial time when our Contact Center is closed.”
Reduce our outsourcing commissions

“We need to boost our direct booking, we’re paying too much outsourcing commissions.”

Loss of reserve due to late responses
When clients contact us, they want an answer right away, we’ve already lost sales because we´ve delayed 5 minutes to answer.”
Service management by WhatsApp and social networks
“It’s difficult to attend on clients by WhatsApp and social networks. As well as to distribute the services to Contact Center and Control the sales in the social networks.”
Professionalize the hotel on line service
“We need to create service templates to have a pattern to answer the clients. In addition, rate quotations should be done with more professional photos.”

The age of communication by messages demands for new methods of services on line!

The Asksuite Hotelier robot performs an automatic service, by site, mobile, Facebook Messenger, WhatsApp and Instagram for your hotel to answer relevant questions to help the guests to come up with a decision, 24 hours, seven days a week, no vacation!

Why do hotels hire Asksuite?

STANDARDIZE AND PERSONALIZE THE ATTENDANCE TO THE CLIENTS

CENTRALIZE ALL THE MANAGEMENT SERVICE CHANNELS

BOOST THE DIRECT BOOKING USING OUR OWN CHANNELS

ATTEND ON THE FOREIGN PUBLIC ON THEIR NATIVE LANGUAGE

OPTIMIZE THE WORK OF THE PERSONNEL AT THE CONTACT CENTER

COME UP WITH QUICK RESPONSES AND 24 HOURS OF customer service.

directed messages

number of travelers attended

quotations

THE BEST HOTELS, RESORTS AND INNS 

KNOW HOW IMPORTANT IT IS NOT TO MISS DIRECT SALES.

Faial Prime Suites

“Asksuite came to make a revolution on our online attendance! Now we don’t worry with shift changes, or with unavailability outside business hours. The 24 hours attendance robot with a friendly, multichannel language is perfect. The client of today need instant answers, otherwise it will book in another hotel or OTA!”
Luciano Vieira – Commercial Manager

Cana Brava Resorts

“We will automatize our attendance on line, our robot worked out very well ! ”
Alisson Leandro – Marketing Manager

Vila D'Amore and Carícia do Vento

“ The Vila D´Amore and Carícia do Vento are already integrated with Facebook! Guy it´s spectacular, it’s very rare performing any manual action. It fit us perfectly!
Lello D’Amore – Owner

Rede Santa Clara Resorts

“ At first we were fearful with the change, but today we celebrate the results: The quantity of reserves on line has duplicated after implanting the virtual assistant. The robot presence is one more tool for that client who just can’t find time to keep calling the hotel, he could solve his doubts through the night if he prefers.”
Luis Antônio Braga – Commercial and Marketing Manager.

Le canton

“ They are coming up… We have 49 reserves done by the site chatbot and Facebook in only 45 days.”
Pablo Siqueira – Reserve Manager.

Costão do Santinho Resort

“ It’s working very well, Rodrigo! And our answer rate in the Facebook improved considerably with the implantation of the robot!”
Carolina Felipe – Marketing Manager.

SCHEDULE WITH A CONSULTANT

and revolutionize your reservation center !

Number 1 platform in intelligent service Ominichannel for hotels, inns and resorts.

Call our consultants:

Monday till Friday from 08:30 a.m till 06:30 p.m.
(048) 3209-1004
(048) 3209-0974

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