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Why Building a Hotel Culture Changes Employee Productivity

by | May 3, 2021 | Customer Service | Reading Time: 5 minutes
Hotel culture is crucial for improving employee productivity in your hotel chain. Find out a couple of reasons why invest in such a subject!

How To Improve Hotel Customer Service by Teaching Your Crew Some Tricks

by | Apr 27, 2021 | Customer Service | Reading Time: 6 minutes
Every traveler expects comfort and quality of services when checking in a hotel. Get to know some tricks that can help you improve that!

Top 4 Methods to Increase Hotel ADR

by | Apr 13, 2021 | Revenue Management | Reading Time: 5 minutes
A hotel’s average daily rate is one of the most important metrics that a hotelier needs to know. Here are the top 4 methods to increase hotel ADR:

7 Simple Ways to Build Hotel Guest Loyalty

by | Apr 7, 2021 | Guest Experience | Reading Time: 5 minutes
Guest loyalty is one of the key goals for most hoteliers in the world. Here are 7 simple and effective tips to help you keep guests coming back.

Sitting Comfortably? Here’s How Storytelling Can Impact Hotel Revenue

by | Mar 31, 2021 | Hotel Marketing | Reading Time: 5 minutes
Once upon a time, storytelling for hotels was just a marketing strategy. But creating inspiring stories can boost your hotel revenue. Here is how:

The Evolution of Hotel Technologies : from In-Room Phones to Open APIs

by | Mar 26, 2021 | Customer Service | Reading Time: 10 minutes
Back to the future: the evolution of hotel technologies, from In-Room Phones to Open APIs. A timeline of hotel technology advancements and their benefits.
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