Author: Julia Abate

New Launch: Automated Tag Tracking with Sophia

A feature that will transform how you track marketing actions: Tag Automation by Sophia.

US$3 Million in Direct Quotes: How Royal Resorts Turned Data into Sales with AI

Royal Resorts is a renowned Mexican hotel chain with more than 40 years offering a unique vacation experience in the Mexican Caribbean. With resorts located in Cancún, Riviera Maya, and Puerto Morelos, Royal Resorts stands out for its world-class hospitality, luxurious facilities, and a strong focus on sustainability and guest well-being. Its commitment to innovation […]

New Service Feedback Agent: Know how travelers perceive your service (with zero credit usage)

A simple, automated way to measure guest satisfaction after every WhatsApp service interaction.

New Launch! Sophia: The AI that takes your hotel service to new heights

More than a chatbot, Sophia combines AI Reservation Assistance, Agent Copilot, and data intelligence to elevate hospitality!

AskFlow Agents: The New Era of Hotel Automation with Multiple AI Agents

Automation platform with multiple intelligent agents, connected to the Omnichannel and designed to transform tasks into personalized experiences.

Asksuite + Expedia Integration: More productivity, fewer tabs, and centralized guest service

All Expedia conversations are now on Asksuite’s omnichannel platform. Faster responses, more control and better results

6 Smart Ways to Use Emojis in Your Hotel’s Customer Service (and Humanize Without Losing Efficiency)

How to transform conversations into more empathetic interactions with Asksuite’s new LiveChat 2.0 functionality.

New WhatsApp Menu at Asksuite: Agile and Efficient

We’ve consolidated all WhatsApp functionalities into a single menu that’s more intuitive, organized, and easy to navigate.

Traveler History in LiveChat 2.0: Access All Information Without Leaving the Chat

View chat history information such as quotes, bookings, and previous chats and save time in customer service.