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Hotel Intelligence and Content Center
Multichannel or Omnichannel Hotel: What’s the Difference?
Do you know if your hotel is Multichannel or Omnichannel ? Here we explain the difference between these two in this article:
7 Advantages of Automated Customer Service in the Hotel Industry
Automated customer service in hotels can bring benefits to both customer and hotel. Find out here 7 reasons to adopt this kind of service.
The Perfect Online Guest Experience: 4 Topics Your Website Must Cover
Addressing client’s simple inquiries fast affects deeply your guest experience. Here are the 4 topics that can't be left out in hotels FAQs.
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