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Author: Paula Carreirão

Jordan Hollander Gets Hoteliers Ready to Surf the Hotel Software Wave

tech wave x

In this interview, Jordan Hollander, co-founder of Hotel Tech Reports, tells how he started the company and how hoteliers can surf the hotel software wave.

The Uninvited Guest: How to Deal with the COVID-19 in a Hotel Opening?

hotel opening covid guest

The challenge of a hotel opening during the COVID-19 crisis: tips and insights to guide you in the unprecedented scenario

Unraveling the Enigmatic Artificial Intelligence and Its Wonders

backstage of artificial intelligence

Have you ever wondered what happens inside the Artificial Intelligence? Here we tell you the backstage of this amazing technology:

Overbooking Strategy: Right on Target or a Shot in the (Hotel’s) Foot?

overbooking strategy

A good overbooking strategy can bring many benefits and a bad one can cause a lot of damages. Find out how to do a good strategy and maximize revenue:

Hotel Cast #1: Mastering Revenue Management with Christoph Hütter

asksuite podcast christoph hutter

In this podcast, we talk about good practices in revenue management and the importance of the context to understand data with Christop Hutter.

Hotel Online Check-in: How to Avoid Long Lines at the Front Desk

check in kiosk

The check-in process can disturb front desk agents and guests. Learn how to implement the hotel online check-in to improve the guest experience.

Award-Winning GM Christine Trippi Jumps at Chances (and Out of Planes)

christine-trippi-GM-of-the-year

Jump at this chance to learning now what it takes to make it in the hotel industry with the general manager Christine Trippi in this Ask & Talk.

What Is Revpar and How to Increase It without Jeopardizing Profits

increase reevpar profit

What is RevPar and what is the fastest way to boost your hotel’s profits? Learn here how to calculate RevPar and how to analyze the result:

Hotel Loyalty Programs Are More Beneficial Than New Guest Acquisitions

strategies to retain customers

New clients are the goal of any company. But the industry is starting to realize that hotel loyalty programs can bring more money than acquisition.

Ask & Talk: Are You a Hotel Manager or a Leader? David Arraya Is Asking You

ask talk david arraya

Are you a good hotel manager or a good leader? One is a job, the other is a verb. David Array explains the differences in this Ask & Talk.

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Omnichannel Service Platform

  • AI Booking Agent
  • Omnichannel Inbox
  • Inbound Reservation CRM
  • Integrations

Communication Channels

  • Inbound emails
  • Instagram
  • Facebook Messenger
  • WhatsApp API
  • WhatsApp Campaigns
  • Webchat

Departments

  • Reservation & Contact Center
  • E-commerce & Distribution
  • Revenue
  • IT
  • Marketing
  • General Management

Uses

  • Booking & Revenue Increase
  • Reservation Team Management & KPIs
  • Sales & Reservation Productivity
  • AI-Powered Service Automation
  • Lead Generation & Marketing Campaigns

Resources

  • Blog
  • Ebooks
  • Podcasts
  • Webinars
  • Cases

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