Top 10 Self-Service Technologies That We All Love to Use
Self-service technologies are everywhere: hotels, airports, supermarkets. They make our lives easier and faster. Here comes our top 10 list of SSTs!
Humans and Robots Are Better Together in Hotel Guest Service
Humans and robots can work together for a better hotel guest experience. Find out how this teamwork can be apllied in this article.
Here Is Why Your Hotel Website Is Not Enough For Your Clients
Are people reading your hotel website or do they still contact your staff for everything? Here are 2 reason why this is happening!
Multichannel or Omnichannel Hotel: What’s the Difference?
Do you know if your hotel is Multichannel or Omnichannel ? Here we explain the difference between these two in this article:
7 Advantages of Automated Customer Service in the Hotel Industry
Automated customer service in hotels can bring benefits to both customer and hotel. Find out here 7 reasons to adopt this kind of service.
The Perfect Online Guest Experience: 4 Topics Your Website Must Cover
Addressing client’s simple inquiries fast affects deeply your guest experience. Here are the 4 topics that can’t be left out in hotels FAQs.