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Hotel Intelligence and Content Center

Multilingual chatbot is perfect to turn online visitors into guests

by | Sep 26, 2019 | Chatbot | Reading Time: 5 minutes
A multilingual chatbot is the best tool for you to welcome foreign visitors. After all, guest experience starts online, before the check in!

Ask & Talk: the impact of hotel technology with Svetlana Udalov

by | Sep 10, 2019 | Ask & Talk | Reading Time: 6 minutes
Hotel technology is on the agenda! In this interview, Svetlana Udalov, CEO and founder at HKeeper, talks about technology in hotels.

Top 10 self-service technologies that we all love to use!

by | Jul 31, 2019 | Technology & Innovation | Reading Time: 5 minutes
Self-service technologies are everywhere: hotels, airports, supermarkets. They make our lives easier and faster. Here comes our top 10 list of SSTs!

Here is why your hotel website is not enough for your clients

by | Jul 29, 2019 | Guest Experience | Reading Time: 4 minutes
Are people reading your hotel website or do they still contact your staff for everything? Here are 2 reason why this is happening!

Multichannel or Omnichannel Hotel: what’s the difference?

by | Jul 26, 2019 | Hotel Management | Reading Time: 4 minutes
Do you know if your hotel is Multichannel or Omnichannel ? Here we explain the difference between these two in this article:

The perfect online guest experience: 4 topics your website must cover

by | Jul 20, 2019 | Guest Experience | Reading Time: 5 minutes
Addressing client’s simple inquiries fast affects deeply your guest experience. Here are the 4 topics that can't be left out in hotels FAQs.