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Hotel Intelligence and Content Center

Balancing Tech and Human Touch to Deliver Memorable Hotel Customer Experiences

by | May 20, 2022 | Customer Service | Reading Time: 5 minutes
Balancing tech and human touch is a must in today’s hospitality. Read here what Christine Trippi and Calvin Stovall say about it.

Top 4 Methods to Increase Hotel ADR

by | Apr 13, 2021 | Revenue Management | Reading Time: 5 minutes
A hotel’s average daily rate is one of the most important metrics that a hotelier needs to know. Here are the top 4 methods to increase hotel ADR:

How to Become a Better Hotel Manager: Tips, Tricks and Advice

by | Sep 16, 2020 | Hotel Management | Reading Time: 10 minutes
The top hotel managers are experienced in a wide range of different areas, and have plenty of tips and tricks up their sleeves. Learn the best ones here.

Award-Winning GM Christine Trippi Jumps at Chances (and Out of Planes)

by | Feb 5, 2020 | Ask & Talk | Reading Time: 7 minutes
Jump at this chance to learning now what it takes to make it in the hotel industry with the general manager Christine Trippi in this Ask & Talk.

Ask & Talk: Are You a Hotel Manager or a Leader? David Arraya Is Asking You

by | Jan 10, 2020 | Ask & Talk | Reading Time: 9 minutes
Are you a good hotel manager or a good leader? One is a job, the other is a verb. David Array explains the differences in this Ask & Talk.

Ask&Talk: How to Be a Good Leader with Rupesh Patel

by | Nov 26, 2019 | Ask & Talk | Reading Time: 6 minutes
We asked Rupesh Patel, hotel owner, speaker, and investor: "how to be a good hotel leader?" Check his answers in this inspirational interview:
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