Increase direct bookings with our hotel customer service platform
More productivity and intelligence for your hotel
to serve clients, optimize the reservation center
effectiveness and boost direct bookings.
Features that go far beyond a simple chatbot
We are hotel experts – what makes all the difference to create an incredible service experience for millions of travelers. Check below some features we can provide to your hotel to assist travelers with more effectiveness, intelligence, and a better performance:
Chatbot is available in the main communication channels: website chat (mobile and desktop), messaging applications and social media.
Chatbot is able to answer countless users at the same time, with no waiting line.
An intelligent chatbot that understands open questions, slang and expressions. And if you don’t feel like typing, you can just click.
Answer travelers automatically in 3 different languages: Portuguese, English and Spanish through all channels.
Our consultants will show you how to boost your direct bookings
+ 30 booking engines already integrated
With your booking engine integrated, your clients will be able to get a room quote directly on the chat in multiple channels. And the chatbot will NEVER forget to lead and teach your guests to ALWAYS make a direct booking.
Suggestions for available dates
Isn’t there any room available for the period the traveler has chosen? Don´t miss your sale for this. The hotelier-chatbot can suggest the next available dates automatically, in case the hotel is fully booked on the required date.
Omnichannel dashboard with live chat intervention
Do your booking agents want to sell even more during business hours? The administrative panel allows them to follow up travelers’ messages in all messaging channels on a single screen and intervene in any conversation at any moment to close sales, without wasting time with operational attending.
For small hotels and large hotel chains
The entire platform is built to centralize service channels management in one single place, to offer travelers an unified experience.
Artificial Intelligence with 4 natural language processing logics.
A powerful tool that allows for a personified and quick natural interaction. Remember: your guest’s experience starts before the stay. Turn conversations into direct bookings and satisfied customers.