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Tag: hotel management

Ask&Talk: How to Be a Good Leader with Rupesh Patel

We asked Rupesh Patel, hotel owner, speaker, and investor: “how to be a good hotel leader?” Check his answers in this inspirational interview:

Revenue Management: 5 key strategies to streamline hotel operations

revenue management strategies

It’s all about Revenue Management in the hotel industry. Read here the best RM strategies to maximize you hotel sales any time of the year.

Top 5 hotel management systems to organize your hotel

5 hotel management systems

Hotel management systems are supporting tools to a sector that demands speed and assertiveness in decision making. But what do they do? Find out here:

Hotel Front Desk Agent: the Skills Behind the Job Description

hotel-front-desk

Which are the key skills of a front desk agent in hotels? Do you have what it takes? Here are the required skills job postings don’t tell you.

Ask & Talk: The Impact of Hotel Technology with Svetlana Udalov

Hotel technology is on the agenda! In this interview, Svetlana Udalov, CEO and founder at HKeeper, talks about technology in hotels.

Multichannel or Omnichannel Hotel: What’s the Difference?

multichannel or omnichannel hotel

Do you know if your hotel is Multichannel or Omnichannel ? Here we explain the difference between these two in this article:

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Products

  • Omnichannel CRM
  • Sophia AI
  • Whatsapp Performance Suite
  • AskFlow Agents
  • Atlas

Communication Channels

  • Inbound emails
  • Instagram
  • Facebook Messenger
  • WhatsApp Suite
  • WhatsApp Campaigns
  • Webchat

Departments

  • Reservation & Contact Center
  • E-commerce & Distribution
  • Revenue
  • IT
  • Marketing
  • General Management

Uses

  • Booking & Revenue Increase
  • Reservation Team Management & KPIs
  • Sales & Reservation Productivity
  • AI-Powered Service Automation
  • Lead Generation & Marketing Campaigns

Resources

  • Blog
  • Ebooks
  • Podcasts
  • Webinars
  • Cases

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