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How chatbots can leverage the hotel customer experience
Chatbots can help you achieve high results in hotel customer experience by leveraging a personalized guest service. Here you can learn how:
How can you turn an endless email demand into guest satisfaction?
Guest satisfaction depends on many factors and customer service is an important one. Here are some tips to improve the service you provide by email.
Live chat and chatbot: the differences and the advantages for hotels
Live chat or chatbot? What is the best choice for your hotel? It’s important to understand the differences between the two before choosing it!
Multilingual chatbot is perfect to convert foreign online visitors to guests!
A multilingual chatbot is the best tool for you to welcome foreign visitors. After all, guest experience starts online, before the check in!
Ask & Talk: the impact of hotel technology with Svetlana Udalov
Hotel technology is on the agenda! In this interview, Svetlana Udalov, CEO and founder at HKeeper, talks about technology in hotels.
Chatbot for hotels: the new co-worker in the hospitality of the future!
Many Companies are promoting the use of chatbots. But what is a chatbot? How it can improve customer experince? Here we explain the basics of this trend!
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