Travelers often interact on at least two different service channels before booking. With our platform, hotels merge all touchpoints across different channels into one single chat history. Travelers don’t need to repeat questions they’ve already asked during previous interactions.
Set up your service strategy by determining the AI and human agents’ active hours per service channel in the system. Or keep the AI chatbot online 24/7, ensuring immediate responses with a smart handover to your reservation agents.
Compose comprehensive proposals with room descriptions, photos, and rates without leaving the inbox. Asksuite connects with 200+ booking engines, so agents access real-time availability and send quotes in seconds.
We automatically tag every revenue opportunity to qualify all leads interacting via chat, social media, email, or phone calls.
100% customizable templates help agents provide ultra-fast and standardized service. High-quality and quick responses give travelers the security to go ahead and book.
Boost your hotel revenue and streamline operations with automated customer service and personalized recommendations powered by our AI chatbot.
Connectivity is key to your team’s performance. Check out our integrations.