With all metrics at your fingertips, you can create bespoke distribution rules per channel and assign the right agents to specific segments (groups, business, travel agencies, etc.).
Agents can see past interactions on any channel by merging each of them into a chat history. Travelers never have to repeat questions, empowering agents to reply at the speed of light.
Technology that allows managers to scale the volume of service and reservations via Cloud Phone, email, messaging apps, and social media, as well as tracking sales per agent.
Our AI booking agent eliminates conventional call center bottlenecks, helping your team focus exclusively on closing deals.
Adopt top agents’ best practices to raise the entire team’s performance bar.
With an omnichannel solution, revenue managers can gather data across all channels to improve sales and drive direct bookings.
Reservation agents no longer struggle to keep up with the high influx of customer inquiries.