Ask Insights

Hotel Intelligence and Content Center

How Hotel Reviews Can Get You from Good to Great

by | Feb 4, 2021 | Ask & Talk | Reading Time: 2 minutes
In this episode of Hotel Cast, we chat with Adele Gutman, founder of Aspire Reputation, about hotel marketing and how to get the best of hotel reviews

Housekeeping 2020: From Supporting Role to Hotel Rock Star

by | Dec 1, 2020 | Ask & Talk | Reading Time: 2 minutes
The Housekeeping Department has surely suffered the biggest impact caused by the pandemic. Once a supporting section, all eyes have now turned to the hotel housekeeping.

How to Become a Better Hotel Manager: Tips, Tricks and Advice

by | Sep 16, 2020 | Hotel Management | Reading Time: 9 minutes
The top hotel managers are experienced in a wide range of different areas, and have plenty of tips and tricks up their sleeves. Learn the best ones here.

The ongoing hotel industry’s adaptation (or not) with Glenn Haussman

by | Aug 10, 2020 | Ask & Talk | Reading Time: 2 minutes
In this podcast, Glenn Haussman, leading podcaster, talks about the ongoing hotel industry’s adaptation to the new normal that he is seeing in his last trips.

Hotel Cast #3: The tough challenges of leadership in a time of crisis

by | Jun 24, 2020 | Ask & Talk | Reading Time: 2 minutes
In this episode of Hotel Cast, David Arraya, a global hospitality leader, talks about the tough challenges of leadership in times of crisis.

How to improve hotel operations and deliver an excellent service

by | Jun 19, 2020 | Ask & Talk | Reading Time: 8 minutes
We talk to Leticia Tavares, Director of Operational Excellence at Marriott, to understand why the optimization of processes is important for hotels.