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Hotel Cast #12: How Hotel Reviews Can Get You From Good to Great
In this episode of Hotel Cast, we chat with Adele Gutman, founder of Aspire Reputation, about hotel marketing and how to get the best of hotel reviews
Hotel Cast #11: Housekeeping : From Supporting Role to Hotel Rock Star
The Housekeeping Department has surely suffered the biggest impact caused by the pandemic. Once a supporting section, all eyes have now turned to the hotel housekeeping.
How to Become a Better Hotel Manager: Tips, Tricks and Advice
The top hotel managers are experienced in a wide range of different areas, and have plenty of tips and tricks up their sleeves. Learn the best ones here.
Hotel Cast #5: The Ongoing Hotel Industry’s Adaptation (or Not) With Glenn Haussman
In this podcast, Glenn Haussman, leading podcaster, talks about the ongoing hotel industry’s adaptation to the new normal that he is seeing in his last trips.
How to Improve Hotel Operations and Deliver an Excellent Service: an interview with the Director of Operational Excellence at Marriot International
We talk to Leticia Tavares, Director of Operational Excellence at Marriott, to understand why the optimization of processes is important for hotels.
The Uninvited Guest: How to Deal with the COVID-19 in a Hotel Opening?
The challenge of a hotel opening during the COVID-19 crisis: tips and insights to guide you in the unprecedented scenario
Overbooking Strategy: Right on Target or a Shot in the (Hotel’s) Foot?
A good overbooking strategy can bring many benefits and a bad one can cause a lot of damages. Find out how to do a good strategy and maximize revenue:
Award-Winning GM Christine Trippi Jumps at Chances (and Out of Planes)
Jump at this chance to learning now what it takes to make it in the hotel industry with the general manager Christine Trippi in this Ask & Talk.
Ask & Talk: Are You a Hotel Manager or a Leader? David Arraya Is Asking You
Are you a good hotel manager or a good leader? One is a job, the other is a verb. David Array explains the differences in this Ask & Talk.
10 Stress Management Tips for Hoteliers during the Holidays
Holidays can be quite challenging for hoteliers. Here are 10 stress management tips to help you keep your sanity together during chaotic times.