How consistency, scale, and hotel-tailored AI drove us to the top again.
I’m thrilled to announce that Asksuite has solidified its position as the #1 Hotel Chatbot and is also #6 in Hotelier’s Choice Top Companies out of 800+ hotel techs from every category of the sector by Hotel Tech Report! We’ve secured the #1 spot every year since 2020 in the category, and this win at the HotelTechAwards 2026 means so much more than just another trophy on our shelf.
Being named the #1 Hotel Chatbot with an impressive 98% recommendation rate from almost 1,000 verified hoteliers confirms a simple truth: consistency is victorious. This achievement stems from solutions that truly move the needle for hoteliers with a team that shows up, day after day, to make it happen.
Beyond the product awards, I am equally proud that Asksuite has been recognized by our own employees as the 2nd “Best Place to Work” among global hotel tech companies. These awards reflect something bigger: thousands of hotels trusting us to transform their communication with travelers, and a dream team dedicated to honoring that trust.
What the award represents to the hospitality industry
The HotelTechAward is the cherry on top of a massive global operation built on real results, not promises. Asksuite is the all-in-one communication & AI platform for over 5,000 clients in 80+ countries.
This award holds immense value within the industry as it reflects the voice of the hoteliers, who vote for the technology that best serves their daily needs. It stands as a confirmation that the category winners are truly the tools streamlining hotel communication and operations worldwide.
With this direct hotelier endorsement that sets Asksuite among the most relevant hotel techs in the globe, our mission remains laser-focused: empowering reservation, marketing, and sales teams. By unifying communication channels and leveraging advanced automation, Asksuite turns service requests into qualified potential guests.
The financial impact that matters
Hoteliers appreciate innovation, but they invest in revenue. This is where we differentiate ourselves: the platform has generated over US$586 million in direct bookings.
This figure reframes the AI assistant’s role, which goes far beyond answering FAQs. We help hotels automate and reduce manual tasks, increase direct bookings & revenue and centralize management.
The feedback confirms this impact. With almost 1000 positive reviews on Hotel Tech Report, the verdict is clear: Asksuite is built to work, designed to earn.
Volume generates intelligence
Numbers don’t lie. Asksuite has connected over 125 million travelers to date. These are real conversations happening 24/7, across every timezone.
Building on this vast experience, we launched Sophia this year. She is our next-gen AI, built specifically for hospitality using the insights from that massive volume. Unlike generic solutions, Sophia understands the nuances of hotel operations. Whether it’s 3 PM or 3 AM, she is there responding and scaling your service while maintaining a human touch.
Looking at what’s ahead in 2026
The industry never stands still. This year, hotels will face high demand. The need for scalable, intelligent solutions has never been greater.
My commitment, as Asksuite’s CEO and co-founder, is to keep simplifying communication between hotels and travelers with humans and AI working together.
To our incredible clients, partners, and team: thank you. You’re the foundation of this milestone.
Now, let me ask you: will your hotel face 2026 with business as usual, or will you start leveraging with the global leader in AI hotel communication?
