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How chatbots can leverage the hotel customer experience

by | Oct 17, 2019 | Guest Experience | Reading Time: 4 minutes
Chatbots can help you achieve high results in hotel customer experience by leveraging a personalized guest service. Here you can learn how:

What’s new with FAQs? The 2019 extreme FAQ-makeover

by | Aug 6, 2019 | Guest Experience | Reading Time: 5 minutes
FAQs have been used for many years as an option for clients to find an answer for their queries. It's time for a FAQ-makeover!

Humans and robots do better together in hotel guest service

by | Jul 30, 2019 | Guest Experience | Reading Time: 5 minutes
Humans and robots can work together for a better hotel guest experience. Find out how this teamwork can be apllied in this article.

Here is why your hotel website is not enough for your clients

by | Jul 29, 2019 | Guest Experience | Reading Time: 4 minutes
Are people reading your hotel website or do they still contact your staff for everything? Here are 2 reason why this is happening!

The perfect online guest experience: 4 crucial topics your website must cover

by | Jul 20, 2019 | Guest Experience | Reading Time: 5 minutes
Addressing client’s simple inquiries fast affects deeply your guest experience. Here are the 4 topics that can't be left out in hotels FAQs.

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