New clients are the goal of any company. But the industry is starting to realize that hotel loyalty programs can bring more money than acquisition. FAQs have been used for many years as an option for clients to find an answer for their queries. It's time for a FAQ-makeover! Humans and robots can work together for a better hotel guest experience. Find out how this teamwork can be apllied in this article. Are people reading your hotel website or do they still contact your staff for everything? Here are 2 reason why this is happening! Addressing client’s simple inquiries fast affects deeply your guest experience. Here are the 4 topics that can't be left out in hotels FAQs.