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11 Types of Service in the Hotel Industry to Attract Customers

by | Dec 2, 2021 | Guest Experience | Reading Time: 6 minutes
In this article, we will be looking at types of services in the hotel industry that you can offer to keep your guest.

7 Hospitality Lessons from the movie The Grand Budapest Hotel

by | Oct 25, 2021 | Guest Experience | Reading Time: 8 minutes
The movie The Grand Budapest Hotel has some not-so-obvious lessons for the Hospitality Industry that we would like to share with you. Get the popcorn and enjoy the reading!

10 Haunted Hotels for Halloween Inspiration

by | Oct 25, 2021 | Guest Experience | Reading Time: 6 minutes
Is your hotel ready to make the guests scream? In this post, we listed some haunted hotels worldwide that create different experiences for their guests - a scary one. Get the Jack-o'-lantern ready and enjoy the reading! 🎃

6 Crucial Steps in Maintaining Hotel Customer Retention

by | May 28, 2021 | Guest Experience | Reading Time: 5 minutes
Customer retention strategies for hotels are often forgotten, but they are crucial for success. Here are 6 tips to keep your guest coming back:

7 Simple Ways to Build Hotel Guest Loyalty

by | Apr 7, 2021 | Guest Experience | Reading Time: 5 minutes
Guest loyalty is one of the key goals for most hoteliers in the world. Here are 7 simple and effective tips to help you keep guests coming back.

Why the Online Booking Experience Is so Important For Hotels Right Now

by | Jan 11, 2021 | Guest Experience | Reading Time: 6 minutes
The online booking experience on your direct channels must be so good travelers won’t leave your hotel website. Expert Christoph Hutter explains how to do that:
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