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11 Types of Service in the Hotel Industry to Attract Customers

by | Dec 2, 2021 | Guest Experience | Reading Time: 6 minutes
In this article, we will be looking at types of services in the hotel industry that you can offer to keep your guest.

6 Crucial Steps in Maintaining Hotel Customer Retention

by | May 28, 2021 | Guest Experience | Reading Time: 5 minutes
Customer retention strategies for hotels are often forgotten, but they are crucial for success. Here are 6 tips to keep your guest coming back:

7 Simple Ways to Build Hotel Guest Loyalty

by | Apr 7, 2021 | Guest Experience | Reading Time: 5 minutes
Guest loyalty is one of the key goals for most hoteliers in the world. Here are 7 simple and effective tips to help you keep guests coming back.

Why the Online Booking Experience Is so Important For Hotels

by | Jan 11, 2021 | Guest Experience | Reading Time: 5 minutes
The online booking experience on your direct channels must be so good travelers won’t leave your hotel website. Expert Christoph Hutter explains how to do that:

What’s New with FAQs? The Extreme Hotel FAQ-Makeover

by | Aug 6, 2019 | Guest Experience | Reading Time: 5 minutes
FAQs have been used for many years as an option for clients to find an answer for their queries. It's time for a FAQ-makeover!

Humans and Robots Are Better Together in Hotel Guest Service

by | Jul 30, 2019 | Guest Experience | Reading Time: 5 minutes
Humans and robots can work together for a better hotel guest experience. Find out how this teamwork can be apllied in this article.
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