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How chatbots can leverage the hotel customer experience

by Paula Carreirão | Oct 17, 2019 | Guest Experience | Reading Time: 4 minutes

Chatbots can help you achieve high results in hotel customer experience by leveraging a personalized guest service. Here you can learn how:

by Sophia Foster | Aug 6, 2019 | Guest Experience | Reading Time: 5 minutes

FAQs have been used for many years as an option for clients to find an answer for their queries. It's time for a FAQ-makeover!

by Sophia Foster | Jul 30, 2019 | Guest Experience | Reading Time: 5 minutes

Humans and robots can work together for a better hotel guest experience. Find out how this teamwork can be apllied in this article.

by Paula Carreirão | Jul 29, 2019 | Guest Experience | Reading Time: 4 minutes

Are people reading your hotel website or do they still contact your staff for everything? Here are 2 reason why this is happening!

by Sophia Foster | Jul 20, 2019 | Guest Experience | Reading Time: 5 minutes

Addressing client’s simple inquiries fast affects deeply your guest experience. Here are the 4 topics that can't be left out in hotels FAQs.