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Hotel loyalty programs are more beneficial than new guest acquisitions

by | Jan 15, 2020 | Guest Experience | Reading Time: 5 minutes
New clients are the goal of any company. But the industry is starting to realize that hotel loyalty programs can bring more money than acquisition.

What’s new with FAQs? The extreme hotel FAQ-makeover

by | Aug 6, 2019 | Guest Experience | Reading Time: 5 minutes
FAQs have been used for many years as an option for clients to find an answer for their queries. It's time for a FAQ-makeover!

Humans and robots do better together in hotel guest service

by | Jul 30, 2019 | Guest Experience | Reading Time: 5 minutes
Humans and robots can work together for a better hotel guest experience. Find out how this teamwork can be apllied in this article.

Here is why your hotel website is not enough for your clients

by | Jul 29, 2019 | Guest Experience | Reading Time: 4 minutes
Are people reading your hotel website or do they still contact your staff for everything? Here are 2 reason why this is happening!

The perfect online guest experience: 4 topics your website must cover

by | Jul 20, 2019 | Guest Experience | Reading Time: 5 minutes
Addressing client’s simple inquiries fast affects deeply your guest experience. Here are the 4 topics that can't be left out in hotels FAQs.

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