NEW! Discover AskFlow, the newest addition to our suite of solutions. Automate your messaging and boost revenue! Click here to find out more.

Luciane

September 25, 2024

Capa askflow na bóia

Introducing AskFlow: The Biggest Launch in Asksuite’s History

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Our new product automates messaging and boosts your hotel’s revenue. With AskFlow, your team can focus on revenue-generating activities while leaving repetitive tasks to our AI. Imagine sending the right message to the right customer at the right time, using their preferred channel.

That’s exactly what AskFlow does for your hotel! It’s here to enhance the Asksuite arsenal of solutions and revolutionize hotel communication.

Curious about what it’s already delivering to clients and how you can experience the product firsthand?

Let’s dive into the article!

What is AskFlow?

AskFlow automatically sends personalized messages throughout the traveler’s entire journey, via their preferred channels, such as WhatsApp. It’s fully customizable, easy to set up with a user-friendly drag & drop interface.

From following up on incomplete reservations to sending check-in/out messages, AskFlow handles the repetitive tasks, freeing up your team to focus on revenue-generating activities.

Not only does it bring new opportunities to hotels, but it also marks a significant milestone in the hospitality industry. Rodrigo Teixeira, CEO of Asksuite, highlights:

“We’ve been developing AskFlow for over 12 months, and it’s now ready to hit the market. It’s amazing to see our clients’ reactions when we showcase all the possibilities the product offers!

This solution is a true game-changer for our industry because it integrates with the Asksuite Omnichannel and can connect to any hotel software, like PMSs. From there, you can bring in your contact base and create personalized communication flows.”

How Does AskFlow Work?

AskFlow is part of Asksuite’s toolbox of solutions and is fully integrated with our omnichannel platform. When an Asksuite client adds this new feature, they can easily view all sent messages on the same platform they use for our other products, like the AI-powered reservation agent.

It can also be integrated with PMSs and other widely used technology in the hotel industry, such as CRM systems. Following the structure of proactive, automated, and personalized messaging flows, here are some ways our clients have already tested and approved this product:

  • Reservation Follow-up: Send automated messages at the right time to travelers who requested a quote but haven’t completed the booking.
  • Check-in/Check-out Instructions: Send check-in/check-out instructions using your PMS data, preventing your team from wasting time on repetitive tasks.
  • Personalized Automations: Create customized automations based on tags.

What Are the Benefits of AskFlow?

Asksuite’s latest release offers significant benefits to the market:

  • Increased Sales: Ensure follow-up messages are sent to the traveler at the perfect decision-making moment.
  • Time Savings: Eliminate the need for manual, repetitive message sending.
  • Revenue Growth: Improve promotion of available hotel services, such as restaurants, spas, and more.

For those already using AskFlow, the average ROI is 71x, along with reports of more efficient teams and happier customers.

Want to see real-world examples of AskFlow in action? Check out the success stories from Grínberg’s Village Hotel and Sun Bay.

Spoiler: They’ve seen gains in both revenue and efficiency!

Another key benefit of AskFlow is its easy implementation. From the outset of development, this has been a priority for our technology team. Vinícius Pavei, Asksuite’s CTO, explains:

“AskFlow is a plug-and-play product, designed for easy implementation. Once a client signs up, they have access to ready-made templates that can be activated with a single click.”

Technology that simplifies your hotel’s routine from day one!

Is AskFlow Right for Your Hotel?

If your hotel is an Asksuite client looking to automate communication processes that cause bottlenecks for your team, the answer is yes!

AskFlow is a versatile and flexible product that meets the needs of various types of properties, from inns, regional hotels, and resorts to large international chains.

Ready to transform your hotel’s communication and boost revenue? Get in touch with us today to see 

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