AI in luxury hotels and resorts: contributing to the elevated service standards
Artificial Intelligence (AI) in luxury hotels and resorts still generates skepticism. Hoteliers from this specific industry fear that automation may compromise service quality given their guests’ demanding profiles and high expectations. However, AI can enrich the guest experience without losing the human touch where needed and can also optimize operations. In this post, we’ll explore how […]
Transform your customer service management with the Asksuite SLA Dashboard
Discover how monitoring and optimizing customer service performance can enhance the guest experience and boost your direct bookings. The Asksuite SLA (Service Level Agreement) Dashboard is the solution that transforms how your hotel manages service interactions. With an intuitive interface and powerful features, it was designed for managers and reservation and sales teams to track […]
Galgorm Resort streamlines operations and achieves 23x ROI with Asksuite’s AI-Powered Agent
Transforming guest inquiries into direct bookings worth over £267,000! As Ireland’s tourism industry continues to thrive, with a projected 3.97% annual growth rate in 2024, luxury destinations like Galgorm Resort are embracing innovative technologies to maintain their position as leaders in hospitality. Globally award-winning, Galgorm is set in the beautiful Northern Irish countryside and is […]
47% Response rate and impressive ROI: Discover How Sun Bay Hotel Achieved These Results with AskFlow
Asksuite’s latest product has streamlined Sun Bay’s processes, enabling revenue generation through direct bookings via automated follow-ups on abandoned carts, achieving a staggering 87x ROI. High-quality, immediate service after business hours can make a significant difference in a hotel’s booking conversion rates. Sun Bay Hotel knows this well, which is why they’ve been a satisfied […]
How Grínberg’s Village Hotel Achieved 28x ROI with AskFlow
Grínberg’s Village Hotel was one of the first Asksuite clients to test the new WhatsApp message automation solution, and they saw impressive results in a short period. Following up with potential guests at the right time is one of the biggest challenges in hospitality, while also being one of the best ways to boost profit. […]
Introducing AskFlow: The Biggest Launch in Asksuite’s History
Our new product automates messaging and boosts your hotel’s revenue. With AskFlow, your team can focus on revenue-generating activities while leaving repetitive tasks to our AI. Imagine sending the right message to the right customer at the right time, using their preferred channel. That’s exactly what AskFlow does for your hotel! It’s here to enhance […]
Transform your hotel’s service with LiveChat 2.0: More convenience and efficiency with Asksuite’s platform!
Discover how channel integration and personalization elevate the customer experience and boost your direct bookings. In the digital age, LiveChat 2.0 is Asksuite’s solution that transforms communication in the hospitality industry. By integrating all channels into one platform, this new version allows hotels to connect efficiently with travelers, increasing the service speed and enhancing personalization. […]
Camino Real Hoteles and the evolution of their reservations center with Asksuite: cutting-edge technology for exceptional service
With more than USD$730.000 generated in sales, Asksuite’s AI Reservation Agent has significantly reduced repetitive tasks in the hotel chain’s reservations center, enhancing operational efficiency. Tourism in Mexico is one of the cornerstones of the economy, attracting millions of visitors each year who seek to enjoy its beaches, rich culture, and unique cuisine. In this […]
Learn how 4R Hotels achieved 17x ROI in direct bookings by employing Asksuite
Responding promptly to travelers’ common inquiries and optimizing direct bookings were key concerns for the 4R Hotels chain. Asksuite’s AI-powered agent stepped in with immediate, high-level support. Spain currently ranks as the world’s second most visited country, just behind France. In 2023, over 85 million tourists explored the destination, highlighting an 18.7% increase from the […]
