Learn how the new AskFlow Flow Editor simplifies 1:1 communication with your guests

Simple technology for real results

With AskFlow, you don’t need to be a tech expert to take advantage of automation benefits. Specially designed to be simple and practical, it helps hotels automate communication throughout the guest journey in an intelligent and efficient way. The result? More engagement, more revenue, and a smoother operation. From easy setup to expert support, everything is designed to make your job a piece of cake.

The workflow editor that will surprise you

The AskFlow editor is super intuitive. Using drag-and-drop technology, just choose a step and drag it into the flow. In just a few clicks, you can set up messages, adjust triggers, and customize the workflow the way you need. It’s that simple — no fuss.
Plus, explanations and tips help make even the most complex tasks become straightforward. With AskFlow, creating intelligent and personalized automations has never been easier.

Examples of workflows that drive results

Follow up with abandoned carts

When a traveler starts making a reservation and then abandons it, AskFlow steps in. It sends an automatic WhatsApp message to re-engage the traveler. If they respond, the conversation continues within a 24-hour window on WhatsApp, giving the agent a chance to finalize the sale.

Customer success stories with AskFlow:

• A resort in Uruguay achieved a return of 105X ROI in just two weeks, with over USD 8,900.00 in bookings using an optimized flow.

Check-in & Check-out

Strengthen your relationship with guests throughout their stay. AskFlow sends automatic welcome messages after check-in and thank-you messages after check-out, with an option to request feedback on their stay.

Customer success stories with AskFlow:

• A large hotel in southeast Brazil sent 3,478 messages in one month, optimizing operations and freeing up the team.
• A smaller hotel in northeastern Brazil sent 539 messages with a 20% response rate.

Pro tip: If a guest leaves a positive review, invite them to share their experience on review sites.

New workflow templates to customize

With AskFlow, in addition to building workflows from scratch, you have ready-made templates available that can be easily adjusted to suit your hotel’s needs. Check out the latest ones:

Simplified pre-check-in

AskFlow automatically sends useful check-in messages, including the pre-check-in form link, speeding up the process, reducing reception queues, and improving the guest experience.

Follow-ups for confirmed bookings

Once a booking is confirmed, AskFlow sends an automatic message to the traveler, gathering feedback and offering additional services. This is a practical way to engage the guest and create new sales opportunities.

Follow-ups for unavailable dates

When a traveler tries to get a quote but there’s no availability, AskFlow sends a message to re-engage them. If they reply, a 24-hour window opens in WhatsApp, allowing the agent to try and convert this previously untracked opportunity.

Sending a message after checkout

After the guest’s checkout time, AskFlow sends a personalized message to strengthen the relationship. This message can include a request for feedback about the stay and hotel services, as well as promotions such as discounts for future stays when booking directly with the hotel, among other possibilities.

What makes AskFlow unique?

AskFlow goes beyond automation. It’s a strategic tool that connects hotels and travelers in a practical way, driving real results.

• 100% via WhatsApp: Leverage the travelers’ preferred channel, with SMS options in countries where it’s still widely used.
• ROI-focused: Increase revenue, recover clients, and improve hotel efficiency.
• Flexibility: Customize workflows and messages based on your hotel’s needs.
• Drag-and-Drop Technology: Create custom workflows in a simple, intuitive way.
• Expert support: Get help from our team, ensuring maximum results with AskFlow.

With AskFlow, your communication becomes more strategic, intelligent, and efficient, transforming interactions into real results.

Automation at every stage of the guest journey

With AskFlow, you automate communication at every touchpoint — from pre-booking to post-stay. Tested and approved by numerous hotels, it’s the ideal solution for those looking for quick and efficient results.

Ready to automate and simplify your operations? Talk to our team and discover AskFlow today!