5 Game-Changing Advantages of Automated Customer Service for Hotels
Discover how automated customer service boosts efficiency, guest satisfaction, and direct bookings in the hospitality industry. Learn how to apply in your hotel!
How to increase hotel occupancy in off seasons: 5 strategies to maximize hotel revenue during slow periods
Discover 5 data-driven strategies to boost occupancy during the off-season using smart tech solutions in your hotel operations.
Self-service technology: 5 examples to implement in your hotel
Self-service technologies are everywhere: hotels, airports, supermarkets. They make our lives easier and faster. Here comes our top 10 list of SSTs!
How hotels can use ChatGPT for productivity
This guide explains what it is ChatGPT, how it works, and how hotels have used it to streamline hotel operations and boost your bottom line.
Bridging the gap: How to combine automated and human customer service for maximum efficiency
Explore the benefits of chatbots in hotel customer service over human assistance to boost efficiency and guest satisfaction.
Doug Kennedy Shares 7 Expert Tips about Sales & Reservations
Get outstanding insights into hotel sales and reservations from hospitality expert Doug Kennedy and give your business a twist!
How Can Hotel PPC Campaigns Help Your Website?
Thinking about running hotel PPC campaigns? Wondering what are the differences between PPC and SEO? This article is for you. Find out more!
Hospitality Podcast: The Hotel Cast Episodes
2020 was the year we launched The Hotel Cast, a hospitality podcast series where we interview top hospitality professionals. Check out all our episodes:
Hotel Cast #13: Hotel Technology Trends 2021 Podcast
In this episode of Hotel Cast, we chat about hotel technology trends in 2021 with Hotel Tech Expert, Brendon Granger. Listen to the episode here:
Hotel Cast #12: How Hotel Reviews Can Get You From Good to Great
In this episode of Hotel Cast, we chat with Adele Gutman, founder of Aspire Reputation, about hotel marketing and how to get the best of hotel reviews
