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7 Simple Ways to Build Hotel Guest Loyalty

by | Apr 7, 2021 | Guest Experience | Reading Time: 5 minutes
Guest loyalty is one of the key goals for most hoteliers in the world. Here are 7 simple and effective tips to help you keep guests coming back.

Sitting Comfortably? Here’s How Storytelling Can Impact Hotel Revenue

by | Mar 31, 2021 | Hotel Marketing | Reading Time: 5 minutes
Once upon a time, storytelling for hotels was just a marketing strategy. But creating inspiring stories can boost your hotel revenue. Here is how:

The Evolution of Hotel Technologies : from In-Room Phones to Open APIs

by | Mar 26, 2021 | Customer Service | Reading Time: 9 minutes
Back to the future: the evolution of hotel technologies, from In-Room Phones to Open APIs. A timeline of hotel technology advancements and their benefits.

10 Ways to Encourage Your Customers to Write Good Hotel Reviews

by | Mar 18, 2021 | Customer Service | Reading Time: 8 minutes
Learning how to get hotel reviews is essential for a hotel’s success. Here are 10 of the most effective tips to get good hotel reviews from your customers.

Why the Online Booking Experience Is so Important For Hotels Right Now

by | Jan 11, 2021 | Revenue Management | Reading Time: 6 minutes
The online booking experience on your direct channels must be so good travelers won’t leave your hotel website. Expert Christoph Hutter explains how to do that:

Hospitality Professionals: Get Ready for Tomorrow, Today

by | Nov 26, 2020 | Hotel Management | Reading Time: 6 minutes
"A Year from now you will wish you started today.", advises Todd Noftall, guest experience creator and expert, to all hospitality professionals. Read more here: