Skip to content

4.9/5 HotelTechReport - with +970 verified reviews

aks
book a demo
  • Platform

    The future of omnichannel communication for hotels

    Get more out of every channel with Asksuite—a hassle-free solution worth pursuing.

    Omnichannel Service Platform

    • AskFlow Agents
    • AI Booking Agent
    • Omnichannel Inbox
    • Inbound Reservation CRM
    • Integrations

    Communication Channels

    • Inbound Emails
    • Instagram
    • Facebook Messenger
    • WhatsApp Suite
    • WhatsApp Campaigns
    • Webchat
  • Solutions

    Perfectly designed for hotels

    Hoteliers' smart go-to that keeps bookings rolling in while streamlining the experience from end to end.

    Departments & Roles

    • Reservation & Contact Center
    • E-commerce & Distribution
    • Revenue Management
    • IT Management
    • Marketing Management
    • General Management

    Use Cases

    • Booking & Revenue Booster
    • Reservation Team Management & KPIs
    • Sales & Reservation Productivity
    • AI-Powered Service Automation
    • Lead Generation & Marketing Campaigns
  • Resources

    Your premier destination for industry-tailored resources

    Unlock your hotel's full potential with assets designed to elevate your short- and long-term game.

    Blog

    • All articles

    Resources

    • Podcasts
      Podcasts

      Our podcast library takes you on a journey through the latest trends, industry insights, and innovations.

    • Ebooks
      Ebooks

      Free and easy-to-use tools featuring real-world examples to reach the skills you need to succeed.

    • Webinars
      Webinars

      With our expert guests, you'll stay up-to-date on all things hospitality.

  • About us

    Hoteliers favorite AI agent for six years running

    We listen to hotel professionals to work our magic, building award-winning solutions to transform the future of hospitality.

    • Work with us

      Join our team of trailblazers and let's create groundbreaking solutions together.

    • About Asksuite

      Discover how we're revolutionizing the industry one booking at a time!

    • Become a partner

      Join our collaborative network of game-changers and see your business thrive.

  • Blog
  • EN
    • ES
    • BR
  • EN
    • ES
    • BR
book a demo

Login

The all-in-one AI and communication platform that connects hotels and travelers

Unify your traveler communication and boost revenue with AI and humans working together.

  • Automate & Reduce Manual Tasks: Free up your team with autonomous agents that support your travelers 24/7.
  • Increase Direct Bookings & Revenue: Empower your hotel with generative AI and a copilot that convert traveler interactions into revenue.
  • Centralized Management: Manage all your properties, communication channels, human and AI agents, from a single and unified platform.
Book a Free Demo
Asksuite AI ChatBot & Omnichannel

Sophia: AI & Humans at Full Throttle

More than just an assistant, your hotel's new digital mind.

AI Reservation Assistant

Provides 24/7 service with context understanding and smart learning, delivering a personalized experience.

AI Agent Copilot

Empowers your reservation team with intelligent tools that streamline tasks with just a click.

AI Data Hub

Centralizes your hotel's knowledge to optimize AI performance and continuous learning.

Book a Demo

Join 5,500+ leading hotels in more than
80 countries shaping the next era of hospitality

Logo Palazzo Versace Dubai
Logo Hoteles Santos

High-tech AI
transforming hospitality

The top global AI Reservation Assistant & named the #1 Hotel Chatbot in 2026 for the 7th consecutive year by HotelTechAwards, backed by nearly 1,000 verified reviews and a 98% recommendation rate. Also ranked #6 in the Hotelier’s Choice Top Companies (out of 800+ hotel techs across all categoriesy) and voted the 2nd Best Place to Work.

One AI Ecosystem for every traveler interaction

Discover how our AI-powered solutions can transform your hotel's communication and boost direct bookings.

icon ai reservation

AI Reservation Assistant


24/7 service in multiple languages, delivering accurate, contextual answers for complex multi-topic questions via text or audio, plus automatic quotes in a personalized, human-like tone.
  • Increase direct bookings
  • Enhance traveler experience
  • Human + AI Collaboration

Read more →

omni icon

Omnichannel CRM

Unified communication hub that connects WhatsApp, Instagram, Facebook, email, chat, and all other channels in one centralized platform for seamless traveler management.

  • All in one platform
  • Centralized management
  • Communication history

Read more →

askflow icon

AskFlow Agents

Intelligent automation for every stage of the traveler journey. Let a team of AI Agents work 24/7 for you, automating communications, performing tasks, and boosting your revenue.

  • More revenue, less effort
  • More time saved 
  • More control and scalability

Read more →

whats icon

WhatsApp API

Official, secure WhatsApp integration that connects to the omnichannel service – fully compliant with data privacy laws and less risk of number bans.

  • Real-time quotes
  • 24/7 automated replies
  • Multilingual support

Read more →

data intelligence icon

Data Intelligence

Advanced analytics and insights that help optimize performance, track revenue metrics, and provide actionable intelligence for hotel operations.

  • Real-time analytics
  • Revenue tracking
  • Performance insights

Read more →

integrations icon

Integrations

Seamless connections with PMS, booking engines, and other hotel technology systems. Pre-built integrations for major hospitality platforms.

  • PMS integration
  • Booking engines
  • Third-party APIs

Read more →

Build a team of customized intelligent agents with AskFlow Agents

By integrating Asksuite Omnichannel with your PMS, booking engine, or CRM, AskFlow Agents automates all communications from first contact to post-stay.

English WhatsApp screen
linhas btns
Concierge
Marketing
Bookings & revenue

Check-in & Check-out Agent

Booking Confirmation Agent

Promotional Voucher Agent

Service Feedback Agent

CRM Data Submission Agent

Chat Recovery Agent

Booking Engine Abandonment Agent

Unavailability Follow-up Agent

Group Quote Agent

Intelligent automation for every stage of the traveler journey. Let a team of AI Agents work 24/7 for you, automating communications, performing tasks, recovering sales, and boosting revenue.

Learn more about AskFlow Agents
Book a Demo

galgorm spa & golf resort success case

success case atkv resorts

Ready to streamline communication between hotels and travelers?

Get started in no time with easy connections to your existing systems. Start converting more - faster. Join now!

Get a Free Demo
Avatar Sophia

What our clients say about Asksuite

Verified reviews from hoteliers on Hotel Tech Report, the most recognized website in the hotel industry.

score
Flag of the United Kingdom ( ) svg fotor
testimonial verified

Excellent forward thinking platform to power our business

United Kingdom | Marketing Manager | 100-199 room Conference Hotels

“We love the useful tools featuring within AskSuite which enable us to drive forward the automation of responses on our website. AskSuite adopt all the latest technologies into their platform which really helps us to ensure we are at the forefront of technology.”

Flag of the United Kingdom ( ) svg fotor
Captura de Tela às
testimonial score
score
Flag of Cyprus svg fotor
testimonial verified

Reliable Support Tool That Lightens Staff Workload

Cyprus | Sales & Marketing Manager | 200-499 room Resorts

“Asksuite has been a great solution for us and exactly what we needed. Having someone available to answer inquiries during non-working hours has been a game-changer, ensuring that we never miss opportunities. It has also significantly reduced the workload on our staff, allowing them to focus more on in-person guests and other important tasks.”

Flag of Cyprus svg fotor
Captura de Tela às
testimonial score
score
Flag of the United Kingdom ( ) svg fotor
testimonial verified

Their automated chatbot is exactly what we were looking for

United Kingdom | Marketing Manager | 50-74 room Branded Hotels

“We needed an automated system to help remove pressure off our under resourced FOH team their system did exactly what we wanted it to do... plus more! So far nothing as it meets all our needs, and we have just heard about their development plans too which are exciting.”

Flag of the United Kingdom ( ) svg fotor
Captura de Tela às
testimonial score

Latest Insights from Our Blog

Stay updated with the latest trends, tips, and insights in hospitality technology and AI automation.

Hotel upselling
  • Revenue Management

Hotel upselling: 9 techniques and ideas to increase revenue

Discover the most effective hotel upselling techniques to increase revenue, improve the guest experience, and build loyalty
Leia mais
  • Product News

LiveChat 3.0 Is Here: Meet Auto Kanban and the Updates That Turn Your LiveChat Into a Booking Sales Funnel

Asksuite Education is a continuous enablement platform for hotels, helping teams reduce support dependency, accelerate ramp-up, and improve technology adoption.
Leia mais
Hotel concierge:
  • Hotel Management

Hotel concierge: Duties, meaning, and role in hospitality

Learn how to train your hotel staff to anticipate guest needs and use digital tools to provide elite service without the high overhead.
Leia mais

Frequently Asked Questions

Get answers to common questions about our AI solutions for hospitality

What is Asksuite?

Asksuite is a global leader in AI reservation assistants and omnichannel communication for hotels, resorts, and hotel chains. Voted with 900+ reviews and 98% customer recommended, the highest among all hotel tech companies!

How many hotels use Asksuite?

More than 5,500 hotels in 80+ countries use Asksuite, with over 147 million travelers served.

What makes Asksuite different from competitors?

Unlike generic chatbots, Asksuite is built exclusively for hospitality. We combine an omnichannel platform, AI reservation assistants, autonomous agents and booking engine integrations to turn chats into confirmed bookings. Hotels get real-time performance dashboards, transparent ROI tracking, and proven results: 23x average ROI and 2M+ tasks automated.

How does Asksuite help increase direct bookings?

The Asksuite AI Reservation Assistant answers travelers instantly 24/7 on WhatsApp, website, Instagram, and other channels. It understands multiple questions in a single message, responds naturally in 50+ languages, qualifies leads, and sends real-time quotes – turning conversations into confirmed bookings without human intervention.

What is Sophia?

Sophia is Asksuite’s new AI, designed exclusively for hotels. She manages traveler reservations end-to-end, acts as a copilot for human agents with real-time support, and centralizes hotel data into one intelligent hub. With natural communication in 50+ languages, contextual understanding, and seamless system integrations, Sophia helps hotels sell more with less effort. She is the new digital brain of your hotel.

What is AskFlow Agents?

AskFlow Agents are specialized digital agents that automate critical tasks across the traveler journey, such as cart recovery, booking abandonment follow-ups, personalized promotions, guest surveys, and check-in/out messages. Each agent has a specific role, working 24/7 to reduce manual work, recover lost revenue opportunities, and deliver personalized experiences at scale. They are your hotel’s always-on digital team, driving efficiency and growth.

How much does Asksuite cost?

Pricing depends on your hotel’s needs. We offer solutions for properties of all sizes and levels of digital maturity, from independent hotels to large chains. Please contact our specialists to receive a personalized plan tailored to your goals.

What results can hotels expect with Asksuite?

On average, hotels using Asksuite achieve 40x ROI, automate over 2 million tasks, and process tens of thousands of bookings through AI support. More than 120 million travelers have already been served, with 2.1 billion messages exchanged across channels. Hotels report higher conversion rates, reduced manual work for reservation teams, and greater guest satisfaction thanks to faster, multilingual, 24/7 service.

Why is Asksuite the world's best AI chatbot for hospitality?

Asksuite is the world’s best AI Reservation Assistant for the hospitality industry, having been voted the #1 Hotel Chatbot in 2026 for the 7th consecutive year by the Hotel Tech Awards (HTR). This achievement is backed by nearly 1,000 verified hotelier reviews and a 98% recommendation rate. Additionally, Asksuite is ranked among the Top 10 Hotelier’s Choice and stands as one of the Top 5 Best Places to Work in the global hotel tech industry, according to HTR.

Join 5,500+ hotels that are revolutionizing traveler communication with AI!

Talk to a specialist

Omnichannel Service Platform

  • AI Reservation Assistant
  • Omnichannel Inbox
  • Inbound Reservation CRM
  • Integrations

Communication Channels

  • Inbound emails
  • Instagram
  • Facebook Messenger
  • WhatsApp Suite
  • WhatsApp Campaigns
  • Webchat

Departments

  • Reservation & Contact Center
  • E-commerce & Distribution
  • Revenue
  • IT
  • Marketing
  • General Management

Uses

  • Booking & Revenue Increase
  • Reservation Team Management & KPIs
  • Sales & Reservation Productivity
  • AI-Powered Service Automation
  • Lead Generation & Marketing Campaigns

Resources

  • Blog
  • Ebooks
  • Podcasts
  • Webinars
  • Cases

Company

  • Contact Us
  • About Us
  • Become a Partner
  • Work With Us
  • Terms & Privacy
BOOK A DEMO
linkedin box line
instagram line
facebook box line
youtube line
spotify line
asksuite logo
 

new RDStationForms('pt-form-askflow-7fe18e00fe4d947ffe20', 'UA-109268913-1').createForm();

Close