No. 1 platform in intelligent omnichannel customer service for hotels and resorts

HOTELIER, DO YOU FACE ANY OF 
THESE CHALLENGES ?

High demand of service out of business hours

“We have noticed that more than 50% of service requests happen outside business hours, when Guest Support (Service) is closed“.

Reduce our outsourcing commissions

“We need to boost our direct reserves, we’re paying too much outsourcing commissions”.

Loss of revenue due to late responses

“When clients contact us, they expect to be answered right away. We’ve lost too many sales for taking more than 5 minutes to give a client an answer“.

Professionalize the hotel online service

“We need to create service templates to have a pattern to answer the clients. In addition, rate quotations should be done with more professional photos”.

The age of communication by messages requires new methods of online services!

The Asksuite Hotel Chatbot provides an automatic service, by site, mobile, messaging applications and social media for your hotel to answer relevant questions helping guests make a decision, 24 hours, seven days a week, no vacation!

Why do hotels hire Asksuite?

STANDARDIZE AND PERSONALIZE CUSTOMER SERVICE

CENTRALIZE ALL THE MANAGEMENT SERVICE CHANNELS

QUICK RESPONSES AND 24 HOURS customer service.

ATTEND ON THE FOREIGN PUBLIC ON THEIR NATIVE LANGUAGE

OPTIMIZE THE EFFECTIVENESS OF THE RESERVATION DEPARTMENT

BOOST DIRECT BOOKING USING YOUR OWN CHANNELS

messages exchanged with our chatbot

travelers answered by our chatbot

quotations within our solutions

The best hotels and resorts

know how important it is not to miss direct sales.

Faial Prime Suites

“Asksuite came to make a revolution on our online service! Now we don’t worry with shift changes, or with unavailability outside business hours. The 24 hours online chatbot with a friendly, multichannel language is perfect. The client of today needs instant answers, otherwise he will book at another hotel or OTA!”

Luciano Vieira – Commercial Manager

Cana Brava Resorts

“We will atuomatize our online customer service. Our trial with Asksuite’s chatbot worked very well”!

Alisson Leandro – Marketing Manager .  

Vila D'Amore and Carícia do Vento

“The Vila D’Amore and Carícia do Vento chatbots are already integrated with Facebook! Man, it’s spectacular! We rarely have to perform any action manually. It fits us perfectly!”

Lello D’Amore – Owner

Clara Resorts

“At first, we had some concerns about changing, but now we celebrate the results. The number of online bookings has doubled after implanting the virtual assistant. The chatbot is one more tool for that client who just doesn’t have the time to call the hotel over and over. Now he can sort his questions out at night, if he prefers so”.

Luis Antônio Braga – Commercial and Marketing Manager.

Le Canton

“ They keep showing up… We have 49 bookings done by the website’s chatbot and Facebook in only 45 days”.

Pablo Siqueira – Reservation Manager.

Costão do Santinho Resort

“ It’s working very well! Our answer rate in the Facebook Fanpage has improved considerably with the implantation of the chatbot!”.

Carolina Felipe – Marketing Manager.

Schedule with a consultant and revolutionize your reservation center !

No. 1 platform in intelligent omnichannel customer service for hotels and resorts

HOTEL MANAGEMENT

SUPPORT

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