Ask Insights

Hotel Intelligence and Content Center

Chatbot for hotels: the new co-worker in the hospitality of the future!

by | Sep 4, 2019 | Chatbot | Reading Time: 4 minutes
Many Companies are promoting the use of chatbots. But what is a chatbot? How it can improve customer experince? Here we explain the basics of this trend!

What’s new with FAQs? The 2019 extreme FAQ-makeover

by | Aug 6, 2019 | Guest Experience | Reading Time: 5 minutes
FAQs have been used for many years as an option for clients to find an answer for their queries. It's time for a FAQ-makeover!

The self-service rule of three: speed, convenience and efficiency

by | Aug 1, 2019 | Customer Service | Reading Time: 5 minutes
Self-service became popular because we want to get things done fast! Here are the 3 aspects a self-service must have to be great.

Humans and robots do better together in hotel guest service

by | Jul 30, 2019 | Guest Experience | Reading Time: 5 minutes
Humans and robots can work together for a better hotel guest experience. Find out how this teamwork can be apllied in this article.

7 advantages of automated customer service for the hotel industry

by | Jul 24, 2019 | Customer Service | Reading Time: 5 minutes
Automated customer service in hotels can bring benefits to both customer and hotel. Find out here 7 reasons to adopt this kind of service.

No. 1 platform in intelligent omnichannel customer service for hotels and resorts

Company

Contact

Work With Us

Solution

Features

Pricing

Hotel Management

Blog

Support

Follow the revolution: