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Rodrigo Teixeira

January 13, 2025

best ai hotel chatbot

Asksuite is awarded as the world’s best AI hotel chatbot with 800+ positive customer reviews

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Reviewed by hoteliers from 6 different global regions and elected as the 4th most popular hotel tech among 2,063 companies

Asksuite,the global leader in AI Reservation Agents omnichannel communication for independent hotels, groups, and resorts, is thrilled to announce its latest achievement: being named world’s #1 AI Reservation Agent and the 4th most popular hotel technology by hoteliers worldwide!

This award, called The HotelTechAwards, is organized by Hotel Tech Report—the leading authority on hotel software and digital transformation— and it ranks the world’s top hotel technology companies and products based on verified, real-time user reviews.

Out of 2,063 software companies evaluated on Hotel Tech Report, Asksuite is proud to be recognized not only as the top AI Reservation Agent  solution but also as one of the TOP 5 preferred hotel technology providers globally among all categories.

At Asksuite, our mission is to empower reservations, marketing, and sales teams by turning service requests into qualified leads, direct bookings and increased revenue. Our platform enables hotels to centralize their communication channels while leveraging advanced automation to streamline operations and enhance performance.

Hoteliers from over 15 countries and 6 different global regions have reviewed Asksuite as the go-to solution for simplifying communication with travelers. This exceptional recognition is underscored by 800+ positive reviews and a remarkable 98% customer recommendation rate—the highest among all hotel tech companies!

Did you know? Considering the current award edition, Asksuite has received 250+ positive reviews from hoteliers, accumulating 5+ reviews per country and 5+ per global region! Astonishing, right?

In 2024, Asksuite achieved a major milestone, surpassing 4,000 clients across 80 countries. This accomplishment further cements our position as the global leader in AI-driven technology for the hospitality sector. Having facilitated over 1.3 billion messages between travelers and hotels, we’ve demonstrated the transformative power of specialized, intuitive tools in driving industry-wide innovation.

The company has a strong commitment to investing in in-house product developments and improvements. A recent example of this is AskFlow, launched in 2024, and marked Asksuite’s history as the biggest launch so far. The solution is designed to enhance the entire guest journey—from pre-stay to post-stay. This groundbreaking tech tool already delivers unparalleled results, including a 71x ROI for clients using automated, personalized messaging.

As Asksuite’s co-founder & CEO, I know Asksuite customers can see our product team moving at full-speed, and the pace of updates we deliver monthly translates into increasingly better results—whether automating customer interactions, boosting the productivity of reservation agents using the platform, providing managers with accurate data for decision-making, or driving more leads and direct sales. 

In 2025, Asksuite continues to raise the bar. Our latest advancements include a more intuitive AI experience on our platform developed by our natural language processing experts, enabling hoteliers to train and implement customizations faster and more efficiently with just a few clicks.

Asksuite’s recognition by the hospitality industry is a testament to the daily impact of our solutions. We are deeply honored to have earned the trust and support of our clients and partners.

A heartfelt thank-you to our incredible clients, dedicated partners, and exceptional team—your contributions are the foundation of this milestone. Asksuite is poised for a bright future, driven by our unwavering dedication to innovation and excellence in the hospitality industry.

My commitment is to keep up this high velocity, with plenty of exciting updates on the way! Follow our LinkedIn page, subscribe to our newsletter, and stay tuned!

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