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The self-service rule of three: speed, convenience and efficiency
Self-service became popular because we want to get things done fast! Here are the 3 aspects a self-service must have to be great.
Top 10 self-service technologies that we all love to use!
Self-service technologies are everywhere: hotels, airports, supermarkets. They make our lives easier and faster. Here comes our top 10 list of SSTs!
Humans and robots do better together in hotel guest service
Humans and robots can work together for a better hotel guest experience. Find out how this teamwork can be apllied in this article.
Here is why your hotel website is not enough for your clients
Are people reading your hotel website or do they still contact your staff for everything? Here are 2 reason why this is happening!
Multichannel or Omnichannel Hotel: what’s the difference?
Do you know if your hotel is Multichannel or Omnichannel ? Here we explain the difference between these two in this article: