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Top 10 Self-Service Technologies That We All Love to Use!

by | Jul 31, 2019 | Technology & Innovation | Reading Time: 6 minutes
Self-service technologies are everywhere: hotels, airports, supermarkets. They make our lives easier and faster. Here comes our top 10 list of SSTs!

Humans and Robots Are Better Together in Hotel Guest Service

by | Jul 30, 2019 | Guest Experience | Reading Time: 5 minutes
Humans and robots can work together for a better hotel guest experience. Find out how this teamwork can be apllied in this article.

Here Is Why Your Hotel Website Is Not Enough For Your Clients

by | Jul 29, 2019 | Guest Experience | Reading Time: 4 minutes
Are people reading your hotel website or do they still contact your staff for everything? Here are 2 reason why this is happening!

Multichannel or Omnichannel Hotel: What’s the Difference?

by | Jul 26, 2019 | Hotel Marketing | Reading Time: 4 minutes
Do you know if your hotel is Multichannel or Omnichannel ? Here we explain the difference between these two in this article:

7 Advantages of Automated Customer Service in the Hotel Industry

by | Jul 24, 2019 | Customer Service | Reading Time: 7 minutes
Automated customer service in hotels can bring benefits to both customer and hotel. Find out here 7 reasons to adopt this kind of service.

The Perfect Online Guest Experience: 4 Topics Your Website Must Cover

by | Jul 20, 2019 | Guest Experience | Reading Time: 5 minutes
Addressing client’s simple inquiries fast affects deeply your guest experience. Here are the 4 topics that can't be left out in hotels FAQs.
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