In this podcast episode, we chat with Shona Whitehead on how hotels can optimize their sales performances and the gap between hotel commercial teams and techs. The top hotel managers are experienced in a wide range of different areas, and have plenty of tips and tricks up their sleeves. Learn the best ones here. How can Artificial Intelligence in hospitality help you improve your results and customer satisfaction? In this podcast, Hotel Tech Experts explain exactly how: What is Artificial empathy and could AI chatbots perform in a more human way in the hospitality industry? Is it not empathy a human quality? Find out here: In this podcast, Jeremy Nichols, Florida’s Top Hospitality Headhunter, gives out of this world tips to candidates to stand out in the hospitality recruitment. In this podcast, Glenn Haussman, leading podcaster, talks about the ongoing hotel industry’s adaptation to the new normal that he is seeing in his last trips.