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7 Simple Ways to Build Hotel Guest Loyalty

by | Apr 7, 2021 | Guest Experience | Reading Time: 5 minutes
Guest loyalty is one of the key goals for most hoteliers in the world. Here are 7 simple and effective tips to help you keep guests coming back.

Hospitality Podcast: The Hotel Cast Episodes

by | Apr 4, 2021 | Ask & Talk | Reading Time: 7 minutes
2020 was the year we launched The Hotel Cast, a hospitality podcast series where we interview top hospitality professionals. Check out all our episodes:

Sitting Comfortably? Here’s How Storytelling Can Impact Hotel Revenue

by | Mar 31, 2021 | Conversational Marketing | Reading Time: 5 minutes
Once upon a time, storytelling for hotels was just a marketing strategy. But creating inspiring stories can boost your hotel revenue. Here is how:

The Evolution of Hotel Technologies : from In-Room Phones to Open APIs

by | Mar 26, 2021 | Revenue Management, Technology & Innovation | Reading Time: 9 minutes
Back to the future: the evolution of hotel technologies, from In-Room Phones to Open APIs. A timeline of hotel technology advancements and their benefits.

10 Ways to Encourage Your Customers to Write Good Hotel Reviews

by | Mar 18, 2021 | Customer Service | Reading Time: 8 minutes
Learning how to get hotel reviews is essential for a hotel’s success. Here are 10 of the most effective tips to get good hotel reviews from your customers.

Luxury Travel Resists the Pandemic Crisis

by | Mar 12, 2021 | Ask & Talk | Reading Time: 2 minutes
In this episode of the Hotel Cast Podcast, we chat with Hotel Expert and Mexico’s Luxury Travel Ambassador, Marcos Toscani, about the luxery segment in the pandemic.