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Live chat and chatbot: the differences and the advantages for hotels
Live chat or chatbot? What is the best choice for your hotel? It's important to understand the differences between the two before choosing it!
Multilingual chatbot is perfect to convert foreign online visitors to guests
A multilingual chatbot is the best tool for you to welcome foreign visitors. After all, guest experience starts online, before the check in!
Ask & Talk: the impact of hotel technology with Svetlana Udalov
Hotel technology is on the agenda! In this interview, Svetlana Udalov, CEO and founder at HKeeper, talks about technology in hotels.
Chatbot for hotels: the new co-worker in the hospitality of the future!
Many Companies are promoting the use of chatbots. But what is a chatbot? How it can improve customer experince? Here we explain the basics of this trend!
What’s new with FAQs? The 2019 extreme FAQ-makeover
FAQs have been used for many years as an option for clients to find an answer for their queries. It's time for a FAQ-makeover!