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Hotel Intelligence and Content Center

How To Improve Hotel Customer Service by Teaching Your Crew Some Tricks

by | Apr 27, 2021 | Customer Service | Reading Time: 5 minutes
Every traveler expects comfort and quality of services when checking in a hotel. Get to know some tricks that can help you improve that!

Hotel Cast #15: New Segments in Travel Demand and Best Practices in Revenue Management with Pablo Torres

by | Apr 20, 2021 | Ask & Talk | Reading Time: 2 minutes
In this episode of Hotel Cast, we chat with Pablo Torres, Hospitality Expert, about new travel demands and best practices in revenue management.

Top 4 Methods to Increase Hotel ADR

by | Apr 13, 2021 | Revenue Management | Reading Time: 5 minutes
A hotel’s average daily rate is one of the most important metrics that a hotelier needs to know. Here are the top 4 methods to increase hotel ADR:

7 Simple Ways to Build Hotel Guest Loyalty

by | Apr 7, 2021 | Guest Experience | Reading Time: 5 minutes
Guest loyalty is one of the key goals for most hoteliers in the world. Here are 7 simple and effective tips to help you keep guests coming back.

Hospitality Podcast: The Hotel Cast Episodes

by | Apr 4, 2021 | Ask & Talk | Reading Time: 8 minutes
2020 was the year we launched The Hotel Cast, a hospitality podcast series where we interview top hospitality professionals. Check out all our episodes:

Sitting Comfortably? Here’s How Storytelling Can Impact Hotel Revenue

by | Mar 31, 2021 | Hotel Marketing | Reading Time: 5 minutes
Once upon a time, storytelling for hotels was just a marketing strategy. But creating inspiring stories can boost your hotel revenue. Here is how: