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Hotel Cast #3: The tough challenges of leadership in a time of crisis
In this episode of Hotel Cast, David Arraya, a global hospitality leader, talks about the tough challenges of leadership in times of crisis.
How to improve hotel operations and deliver an excellent service
We talk to Leticia Tavares, Director of Operational Excellence at Marriott, to understand why the optimization of processes is important for hotels.
Hotel Cast #2: The power of online reputation and reviews for hotels
In the second episode of Hotel Cast, we chat with Sarah Came, GuestRevu’s Marketing Manager, about how to get the best of your hotel’s online reputation.
Jordan Hollander gets hoteliers ready to surf the hotel software wave
In this interview, Jordan Hollander, co-founder of Hotel Tech Reports, tells how he started the company and how hoteliers can surf the hotel software wave.
How online reviews can help you attract post-Covid travelers
In a post-Covid world, hotels need to remind travelers of the experiences travel provides and reassure them about security.