Difference between hotel sales and reservations
This article clears up the difference between reservation and sales department in hotels and explains why the two get confused. Learn more.
6 Main Sales & Reservations KPIs in The Hotel Industry
Do you know what hotel sales and reservation KPIs you should focus on to sell more rooms? Learn about the main 6 KPIs that any hotel should measure.
How to Provide the Best Customer Service in the Hotel Industry Before Booking
How do you provide excellent customer service in the hospitality industry before travelers become your guests? Learn tips to boost direct bookings.