Travelers usually interact on at least 2 different service channels until they book. With our Omnichannel platform, we merge all interactions across different channels into one single chat history. The front desk or reservation agents don’t need to repeat the same questions travelers have already been asked before in other interactions.
Set up your service strategy by determining the AI and agents’ active hours per service channel in the system. Or keep the AI chatting 24/7 ensuring immediate responses with smart handover for your reservation agents.
Compose professional proposals with room pictures, descriptions and rates without leaving the Inbox. Asksuite connects with more than 200 booking engines, so your reservation agent can get real-time availability and send quotes in seconds.
We automatically tag all the revenue opportunities to qualify all leads interacting via chat, social media, email or phone call to your reservation team.
100% customizable templates for every service channel help agents provide ultra-fast and standardized service. When travelers receive high-quality and quick responses, it gives them the security to go ahead and book.
Boost your hotel’s revenue and streamline operations with automated 24/7 customer service and personalized recommendations powered by our AI chatbot.
Connectivity is key to your team’s performance. Check out our integrations.