How can hotel groups structure a high-performance reservation center?
In the hospitality industry, centralized reservation teams play a pivotal role in managing bookings, providing customer service, and driving revenue. As hotel groups strive to optimize their reservation processes in an increasingly competitive market, structuring a high-performance team emerges as a critical, yet challenging, endeavor. The attention should be focused on achieving the perfect blend […]
12 Reasons Why Your Hotel Needs an AI Reservation Chatbot
In the competitive landscape of the hospitality industry, hotels are constantly seeking innovative solutions to streamline operations, enhance guest experiences, and boost revenue. One of the fastest growing solutions is the AI reservation agents integrated with hotel websites and multiple service channels. These intelligent virtual assistants offer multiple benefits, revolutionizing the way hotels handle bookings […]
Asksuite is the best hotel chatbot for the 5th consecutive year
Asksuite, a leading provider of AI-driven communication solutions for the hospitality industry, is thrilled to announce its recent triumph at the 2024 HotelTechAwards, clinching the title of ‘Best Livechat & Chatbot’ for an unprecedented fifth consecutive year. The award for best hotel chatbot, a testament to Asksuite’s commitment to excellence, was determined based on comprehensive […]
Marketing Positioning for Hotels: Crafting Your Unique Value Proposition
In the competitive world of hospitality, standing out is not just an advantage—it’s a necessity. For hotels, this means going beyond just being a place to stay. It involves crafting a unique value proposition (UVP) that captures the essence of your brand and resonates deeply with your target audience. Your best memories about staying in […]
6 Ways Hotels Can Beat Seasonal Fluctuations in Tourism
Tired of struggling with seasonality in the hotel industry? This article brings you 6 useful tips to navigate that like a pro!
