The Housekeeping Department has surely suffered the biggest impact caused by the pandemic. Once a supporting section, all eyes have now turned to the hotel housekeeping. "A Year from now you will wish you started today.", advises Todd Noftall, guest experience creator and expert, to all hospitality professionals. Read more here: The top hotel managers are experienced in a wide range of different areas, and have plenty of tips and tricks up their sleeves. Learn the best ones here. Are you a good hotel manager or a good leader? One is a job, the other is a verb. David Array explains the differences in this Ask & Talk. Holidays can be quite challenging for hoteliers. Here are 10 stress management tips to help you keep your sanity together during chaotic times.