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Hotel Cast #22: Training is Not Best Served Cold with Žana Usher

by | Dec 13, 2021 | Ask & Talk | Reading Time: 2 minutes
In this episode of Hotel Cast, we've talked with Žana Usher about the importance of training in the hospitality industry. Listen now!

How to Provide the Best Customer Service in the Hotel Industry Before Booking

by | Oct 4, 2021 | Customer Service | Reading Time: 11 minutes
How do you provide excellent customer service in the hospitality industry before travelers become your guests? Learn tips to boost direct bookings.

Hotel Cast #17: Commissions in Hotel Sales with Jutta Moore

by | Jun 30, 2021 | Ask & Talk | Reading Time: 2 minutes
In this episode, we chat with Jutta Moore, Revenue Management Consultant, about the best practises when adopting commissioning in Hotel Sales.
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