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How To Improve Hotel Customer Service by Teaching Your Crew Some Tricks
Every traveler expects comfort and quality of services when checking in a hotel. Get to know some tricks that can help you improve that!
The Evolution of Hotel Technologies : from In-Room Phones to Open APIs
Back to the future: the evolution of hotel technologies, from In-Room Phones to Open APIs. A timeline of hotel technology advancements and their benefits.
10 Ways to Encourage Your Customers to Write Good Hotel Reviews
Learning how to get hotel reviews is essential for a hotel’s success. Here are 10 of the most effective tips to get good hotel reviews from your customers.
The Self-Service Rule of Three: Speed, Convenience and Efficiency
Self-service became popular because we want to get things done fast! Here are the 3 aspects a self-service must have to be great.
Multichannel or Omnichannel Hotel: What’s the Difference?
Do you know if your hotel is Multichannel or Omnichannel ? Here we explain the difference between these two in this article:
7 Advantages of Automated Customer Service in the Hotel Industry
Automated customer service in hotels can bring benefits to both customer and hotel. Find out here 7 reasons to adopt this kind of service.
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