Back to the future: the evolution of hotel technologies, from In-Room Phones to Open APIs. A timeline of hotel technology advancements and their benefits.
Learning how to get hotel reviews is essential for a hotel’s success. Here are 10 of the most effective tips to get good hotel reviews from your customers.
Self-service became popular because we want to get things done fast! Here are the 3 aspects a self-service must have to be great.
Do you know if your hotel is Multichannel or Omnichannel ? Here we explain the difference between these two in this article:
Automated customer service in hotels can bring benefits to both customer and hotel. Find out here 7 reasons to adopt this kind of service.