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5 KPIs to Focus on When Measuring Your Hotel Customer Service Performance

by | Mar 15, 2022 | Hotel Management | Reading Time: 7 minutes
These are the 5 KPIs for hotel customer service you must focus on to improve your hotel’s performance and generate more bookings.

Three-Peat: Asksuite Ranks #1 on Hotel Tech Report’s ‘Top Best Livechat & Hotel Chatbot Software’ 2022 List

by | Jan 13, 2022 | Technology & Innovation | Reading Time: 4 minutes
For the third time in a row, Asksuite wins as Best Hotel Chatbot by Hotel Tech Awards. The company has also won the World Travel Tech Awards.

7 Tips to Turn Customer Service into a Sales Channel in The Hotel Industry

by | Dec 28, 2021 | Customer Service | Reading Time: 11 minutes
Go beyond providing information and turn hotel customer service into sales. Here are the top 7 hotel sales best practices to increase revenue.

Google Business Messages for Hotels Boosted by Asksuite: More Direct Bookings

by | Dec 16, 2021 | Technology & Innovation | Reading Time: 3 minutes
Google Business Messages is Asksuite's new integrated channel. Find out how your hotel can benefit from it and increase direct bookings.

Asksuite Insights: The Reservation Experts Summit Quick Recap

by | Oct 19, 2021 | Revenue Management | Reading Time: 5 minutes
Here are 5 highlights of each session at Asksuite Insights: The Reservation Experts Summit, the global hotel industry conference hosted by Asksuite.

Hotel Sales Commission: The Boost Your Sales Team Might Need

by | Oct 13, 2021 | Hotel Management | Reading Time: 5 minutes
Are you considering starting a hotel sales commission program but don't know how to start? Here are some tips from Sales Expert Jutta Moore!
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