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Hotel Intelligence and Content Center

Why Building a Hotel Culture Changes Employee Productivity

by | May 3, 2021 | Customer Service | Reading Time: 5 minutes
Hotel culture is crucial for improving employee productivity in your hotel chain. Find out a couple of reasons why invest in such a subject!

How to Improve Hotel Operations and Deliver an Excellent Service

by | Jun 19, 2020 | Ask & Talk | Reading Time: 8 minutes
We talk to Leticia Tavares, Director of Operational Excellence at Marriott, to understand why the optimization of processes is important for hotels.

Ask&Talk: Increase Productivity with Christoph Hütter

by | Dec 11, 2019 | Ask & Talk | Reading Time: 7 minutes
The hotel industry is missing opportunities to increase productivity and revenue. Find out how in this exclusive interview with Christoph Hütter.