A multilingual chatbot is the best tool for you to welcome foreign visitors. After all, guest experience starts online, before the check in! Hotel technology is on the agenda! In this interview, Svetlana Udalov, CEO and founder at HKeeper, talks about technology in hotels. Self-service became popular because we want to get things done fast! Here are the 3 aspects a self-service must have to be great. Self-service technologies are everywhere: hotels, airports, supermarkets. They make our lives easier and faster. Here comes our top 10 list of SSTs!