In this episode, we chat with Craig Carbonniere, Hospitality Leader, about how to improve the revenue of your hotel through the guest experience. A 5-star Hotel website copywriting turns the website into your best salesperson. Take the first steps now with this simple guide with practical tips and get online visitors to book with you! Live chat or chatbot? What is the best choice for your hotel? It's important to understand the differences between the two before choosing it! Addressing client’s simple inquiries fast affects deeply your guest experience. Here are the 4 topics that can't be left out in hotels FAQs.