We asked Rupesh Patel, hotel owner, speaker, and investor: "how to be a good hotel leader?" Check his answers in this inspirational interview: Guest service is on the agenda. In this Ask & Talk, Benjamin Londa shares with us his experiences and opinions about the use of technology in guest experience. Hotel technology is on the agenda! In this interview, Svetlana Udalov, CEO and founder at HKeeper, talks about technology in hotels.