Bridging the gap: How to combine automated and human customer service for maximum efficiency
Explore the benefits of chatbots in hotel customer service over human assistance to boost efficiency and guest satisfaction.
Hotel Cast #31: How Technology Enhances the Guest Experience and Converts More Bookings
Catt McLeod, Director of Strategic Partnerships at HotelREZ, shares how hotel technology boosts the guest experience. Check it out!
On Top of the Game: Asksuite Wins World Travel Tech Awards Again
We’re absolutely thrilled to share that Asksuite has been named Best Hotel Chatbot by World Travel Tech Awards for the second year. Learn more about this award!
Uh-oh! 5 Hotel Call Center Mistakes You Can’t Afford to Make
Hotel call center mistakes can go unnoticed on busy days. Find out how they happen and ways to avoid them in this article!
Doug Kennedy Shares 7 Expert Tips about Sales & Reservations
Get outstanding insights into hotel sales and reservations from hospitality expert Doug Kennedy and give your business a twist!
How to increase your hotel email marketing conversion rate
If you’ve been wondering how to boost your hotel email marketing conversion rate, you can’t miss Asksuite’s latest article. Enjoy!
Asksuite’s Best-In-Class Platform Gets A New Email Omnichannel Integration
With Asksuite’s omnichannel email integration, hoteliers get to send and manage emails at the speed of light! Here is how.
Asksuite Partners With HotelREZ, Boosting Up Technology Advances And The Future Of Communication
Asksuite Partners With HotelREZ and this article covers all the benefits that come with the integration. Click to know more!
Sarah Dandashy Talks About The Impact Of Social Media On The Hotel Industry
If the impact of social media on the hotel industry is on your radar, our interview with social media expert, Sarah Dandashy, is for you!
7 Tips to Turn Customer Service into a Sales Channel in The Hotel Industry
Go beyond providing information and turn hotel customer service into sales. Here are the top 7 hotel sales best practices to increase revenue.