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7 Tips to Turn Customer Service into a Sales Channel in The Hotel Industry

by | Dec 28, 2021 | Customer Service | Reading Time: 9 minutes
Go beyond providing information and turn hotel customer service into sales. Here are the top 7 hotel sales best practices to increase revenue.

Google Business Messages for Hotels Boosted by Asksuite: More Direct Bookings

by | Dec 16, 2021 | Technology & Innovation | Reading Time: 3 minutes
Google Business Messages is Asksuite's new integrated channel. Find out how your hotel can benefit from it and increase direct bookings.

Hotel Multichannel Customer Service Dilemma: Who’s First?

by | Sep 22, 2021 | Customer Service | Reading Time: 8 minutes
The hotel multichannel customer service challenge is not easy. Here is what top hotel experts have to say on how to tackle the problem.

Why Building a Hotel Culture Changes Employee Productivity

by | May 3, 2021 | Customer Service | Reading Time: 5 minutes
Hotel culture is crucial for improving employee productivity in your hotel chain. Find out a couple of reasons why invest in such a subject!

What’s New with FAQs? The Extreme Hotel FAQ-Makeover

by | Aug 6, 2019 | Guest Experience | Reading Time: 5 minutes
FAQs have been used for many years as an option for clients to find an answer for their queries. It's time for a FAQ-makeover!

The Self-Service Rule of Three: Speed, Convenience and Efficiency

by | Aug 1, 2019 | Customer Service | Reading Time: 5 minutes
Self-service became popular because we want to get things done fast! Here are the 3 aspects a self-service must have to be great.
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