Google Business Messages for Hotels Boosted by Asksuite: More Direct Bookings
Google Business Messages is Asksuite’s new integrated channel. Find out how your hotel can benefit from it and increase direct bookings.
Hotel Multichannel Customer Service Dilemma: Who’s First?
The hotel multichannel customer service challenge is not easy. Here is what top hotel experts have to say on how to tackle the problem.
Why Building a Hotel Culture Changes Employee Productivity
Hotel culture is crucial for improving employee productivity in your hotel chain. Find out a couple of reasons why invest in such a subject!
What’s New with FAQs? The Extreme Hotel FAQ-Makeover
FAQs have been used for many years as an option for clients to find an answer for their queries. It’s time for a FAQ-makeover!
The Self-Service Rule of Three: Speed, Convenience and Efficiency
Self-service became popular because we want to get things done fast! Here are the 3 aspects a self-service must have to be great.
Top 10 Self-Service Technologies That We All Love to Use
Self-service technologies are everywhere: hotels, airports, supermarkets. They make our lives easier and faster. Here comes our top 10 list of SSTs!
Humans and Robots Are Better Together in Hotel Guest Service
Humans and robots can work together for a better hotel guest experience. Find out how this teamwork can be apllied in this article.
Here Is Why Your Hotel Website Is Not Enough For Your Clients
Are people reading your hotel website or do they still contact your staff for everything? Here are 2 reason why this is happening!
7 Advantages of Automated Customer Service in the Hotel Industry
Automated customer service in hotels can bring benefits to both customer and hotel. Find out here 7 reasons to adopt this kind of service.
The Perfect Online Guest Experience: 4 Topics Your Website Must Cover
Addressing client’s simple inquiries fast affects deeply your guest experience. Here are the 4 topics that can’t be left out in hotels FAQs.