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Hotel Cast #22: Training is Not Best Served Cold with Žana Usher
In this episode of Hotel Cast, we've talked with Žana Usher about the importance of training in the hospitality industry. Listen now!
11 Types of Service in the Hotel Industry to Attract Customers
In this article, we will be looking at types of services in the hotel industry that you can offer to keep your guest.
Asksuite Insights: 5 Trends That Are Changing Direct Bookings and Service Experience
At Asksuite Insights - The Reservation Experts Summit, Rodrigo Teixeira, CEO at Asksuite, spoke about the five trends that are changing direct booking and service experience in the hospitality industry.
10 Haunted Hotels for Halloween Inspiration
Is your hotel ready to make the guests scream? In this post, we listed some haunted hotels worldwide that create different experiences for their guests - a scary one. Get the Jack-o'-lantern ready and enjoy the reading! 🎃
Ideal Guest: Who are they and How to Create Their Profile?
When developing your strategies, you have to know who your hotel's target audience is. So, do you know your Ideal Guest? Learn in our article!
Hotel Multichannel Customer Service Dilemma: Who’s First?
The hotel multichannel customer service challenge is not easy. Here is what top hotel experts have to say on how to tackle the problem.
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